Legal
Contact Us
How to reach Setoo Solutions Pvt Ltd, the legal entity operating the 20X platform.
This page is maintained by Setoo Solutions Pvt Ltd (the operator of 20X) to answer common privacy, data-protection, and AI-governance questions about the 20X platform. It describes current practices and is not a certification, legal opinion, or contractual guarantee. For binding terms, refer to the applicable customer agreement or contact privacy@20x.business.
Legal entity
Setoo Solutions Pvt Ltd
Operator of the 20X platform
Pune, Maharashtra, India
Registered address available on request.
How to reach us
General & sales: hello@20x.business
Support: support@20x.business
Billing: billing@20x.business
Privacy / Grievance Officer: privacy@20x.business — including Facebook/Instagram data-deletion requests (instructions)
Security disclosures: security@20x.business
Legal notices: legal@20x.business
Response times
We acknowledge support and privacy requests within 2 business days and aim to resolve them within 15 days, in line with statutory response timelines under GDPR and the India DPDP Act.