Solutions · Appointment booking

A calendar that fills itself and empties politely when plans change.

Booking agents answer at midnight, check real availability, hold the slot, send reminders, and quietly rebook the people who can't make it.

Plays nicely with
  • Google Calendar
  • Outlook
  • Calendly
  • WhatsApp
  • Twilio
  • HubSpot
  • Stripe
  • Zoom
booking.control live
today
Slots booked
218
Rescheduled
37
Show rate
94%
  • book
    Consult booked · Thu 4:30pm · calendar hold sent
    just now
  • remind
    WhatsApp reminder sent · 24h before visit
    3m
  • rebook
    Cancellation filled from waitlist in 90s
    8m
  • deposit
    ₹500 booking deposit collected · receipt sent
    12m
4 agents activeno-shows · 6%
Appointment booking automation operations console powered by 20X agents.
No-shows
-90%
Booking window
24/7
Slot refilled
90s
Double bookings
0
What we automate

Six flows that run your calendar.

From first enquiry to post-visit follow-up, each flow is a production-ready agent you can enable on its own.

  • Booking

    Book from any channel, any hour

    Chat, voice, WhatsApp or web - the agent reads real availability, respects buffers, and confirms instantly.

    1. 01Enquiry arrives
    2. 02Check live availability
    3. 03Hold + confirm slot
    4. 04Calendar invite sent
    Coverage
    24/7
    Double bookings
    0
  • Reminders

    Reminders that actually reduce no-shows

    Timed nudges on the channel each customer replies to, with one-tap confirm, reschedule or cancel.

    1. 01Schedule cadence
    2. 02Send on best channel
    3. 03Capture response
    4. 04Update calendar
    No-shows
    -90%
    To confirm
    1 tap
  • Waitlist

    Cancellations refilled automatically

    The moment a slot opens, the agent offers it down the waitlist in order and locks in the first yes.

    1. 01Detect cancellation
    2. 02Rank waitlist
    3. 03Offer in sequence
    4. 04Confirm + notify staff
    Slot refilled
    90s
    Utilisation
    +22%
  • Payments

    Deposits and prepayment, handled

    Collect deposits at booking, apply your cancellation policy, and refund automatically when rules allow.

    1. 01Send payment link
    2. 02Confirm on capture
    3. 03Apply policy
    4. 04Auto-refund if eligible
    Late cancels
    -64%
    Receipts
    Instant
  • Intake

    Pre-visit forms completed before arrival

    The agent collects the details you need - history, documents, preferences - and files them against the booking.

    1. 01Send intake questions
    2. 02Validate answers
    3. 03Attach documents
    4. 04Sync to record
    Forms complete
    88%
    Per visit
    -9 min
  • Follow-up

    Follow-ups and rebooking on rhythm

    After the appointment, the agent asks for feedback, sends aftercare, and books the next visit at the right interval.

    1. 01Post-visit check-in
    2. 02Collect feedback
    3. 03Send aftercare
    4. 04Offer next slot
    Repeat bookings
    +34%
    Avg rating
    4.8
Syncs with Google, Outlook and Calendly Timezone, buffer and capacity aware Staff approval on anything unusual
Questions

What teams ask us first.

Can it handle multiple staff and locations?
Yes. The agent books against per-staff, per-location calendars with their own buffers, hours and service durations.
What happens on complex requests?
Anything outside your rules gets routed to a human with the full conversation and suggested slots attached.
Does it work over the phone?
Yes. Voice agents answer calls, confirm identity, book or move appointments, and log everything in your calendar and CRM.

Fill the calendar without chasing anyone.

We'll connect your calendar, payments and messaging channels - or give you the templates to run it yourself.